Policies
Privacy Policy
This privacy notice discloses the privacy practices for www.deysleather.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following:
- What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our web site:
* See what data we have about you, if any.
* Change/correct any data we have about you.
* Have us delete any data we have about you.
* Express any concern you have about our use of your data.
Security
We take precautions to protect your information. When you submit sensitive information via the web site, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Links to other web sites
This web site may contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 203-767-6897 or via email.
Contact information
Dey's Leather Shack of Shelton LLC 19 Hickory Lane,
Shelton, CT 06484 deysleather@snet.net, 203-767-6897
Return Policy
Please contact customer service Attention: "Janet Dey" at deysleather@snet.net or call 203-767-6897, before shipping any returns to insure your account is credited properly.
If for any reason you are not delighted with your order, please contact us via e-mail within 30 days of the date you received your order to receive a Return Merchandise Authorization "RMA" for refund, store credit or exchange.
We will refund your original online purchase price, less 10% restocking fee, as long as product is in the same resalable condition as they were shipped, and the product purchased online was returned to us (as dated by the return shipper) within 30 days from the date you received your order (as defined by the shipper's original delivery date).
In order to qualify for a refund or return, all products must be returned in their entirety and in their original unopened packaging. Please include your original invoice, or a copy with your return. Shipping & handling charges can not be credited or refunded. We do not accept product returns for products that were not purchased from the "domain name" online store.
Shipping
Currently all shipping is UPS weight based shipping within the UPS North America price zones. Shipments are usually fulfilled within 2 business days of on-line purchase, and should be received within 7 - 10 days. We will contact you if the product is out of stock, please allow up to 3 weeks for delivery.
